About Us

Doing business responsibly

​We are aware of our contribution to society and that every business activity we undertake will have an impact on the community and environment. We are committed to conducting our business with integrity in an ethical and responsible manner, which is reflected in everything we do. We will work with customers who recognise the value we create and strive to provide good workplaces for our people. By doing so, we make sure that we are all working together, responsibly.



Environmental and sustainable trading

Our environmental impact as a people-based organisation, with no manufacturing facilities and limited transportation requirements, is minimal. We are, however, committed to following best practices in the day-to-day conduct of our business, including the use of sustainable and recyclable materials wherever possible. We are committed to following industry best practices and are proud to have achieved ISO 14001 accreditation for our environmental management systems.

Our communities and charitable work

With a network of 234 worldwide locations, supporting and working with our local communities is important to us. As a result, our people are dedicated to supporting both local and national charities. 
Led by our Group CEO, Julia Robertson, we are long-term supporters of the Trinity Hospice – the UK’s oldest hospice – who provide compassionate end of life care to their patients, as well as much needed support to their families and carers.
“Our company has been connected with Trinity Hospice for over a decade. It is a charity that business can really connect with. It is small enough that we can see the difference we make, but has big ideas and a culture we can relate to”. Julia Robertson, CEO
Employees who work in many of our specialist brands are given one paid working day per year for local fundraising or volunteering activities. It is not uncommon for staff to leave work early to participate in a fun run or to conduct fundraising initiatives during work hours. Tate has created ‘VolunTate’, and SRG has a Community Volunteer Programme in place.
Our brands also choose to support many charities across the world and our employees have taken part in fundraising activities, from pub quizzes to climbing mountains.
Some of the other charities that our brands support include Help 4 Heroes, When You Wish Upon A Star, Pancreatic Cancer UK, The Honeypot Children’s Charity and Macmillan. We also offer all staff the opportunity to enroll in the GAYE scheme, allowing them to donate to their chosen charities directly from their pre-tax salaries.
Helping young people find work
Our specialist brand, Blue Arrow, has worked with the government on back-to-work initiatives since 2009 and more recently worked with the Department for Work and Pensions on the government’s Youth Contract. Blue Arrow placed more Youth Contract candidates than any other company in the UK, and in the same year found jobs for more than 11,000 16 to 24-year-olds, and over 5,000 people over 50. Blue Arrow has also partnered with Jobcentre Plus and Learn Direct to provide practical skills-based pre-employment training for unemployed young people, and Remploy to provide better employment opportunities for disabled people. Read more about this here

Our people

Health and safety
In order to provide good workplaces for our people, we fully comply with all health and safety legislation, regularly reviewing our policies to ensure that they reflect any legislative changes.
Inclusion and diversity
We actively encourage diversity in the workplace and are proud to employ people from a variety of social and ethnic groups throughout our business. We provide all of our employees with a work environment which is free from discrimination related to sex, race, colour, religion, age, ethnic or national origin, disability or other inappropriate base. Some brands have been awarded the “Jobcentre Plus positive about diversity” commendation and are active in ‘Local Employer Partnerships’.

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We are so happy to have Trinity as our adopted charity. We know we can make and are making a difference.

Julia, CEO of Impellam