Ireland candidates' covid-19 information

We adhere to the regional government and local health authority advice in Ireland and update our information daily accordingly.


FAQ's
Am I entitled to sick pay?

Whether a candidate is entitled to sick pay from their employer will depend on the employer's sick pay policy. If the candidate is not entitled to sick pay from their employer, they may still be entitled to other benefits.

Can I take paid holiday?

Subject to the amount of holiday you have accrued, you may be eligible to request holiday.

What benefits are there?
A number of income supports including the Covid-19 Pandemic Unemployment Payment are available from the Irish Department of Employment Affairs and Social Protection during a covid-19 (Coronavirus) related absence or temporary lay-off from work.


The government has introduced a Covid-19 Illness Benefit, am I entitled?

When a PAYE worker is told to self-isolate by a doctor or the HSE or has been diagnosed with covid-19 (Coronavirus) by a doctor, they can apply for an enhanced Illness Benefit payment of €350 per week. To be eligible for this payment a person must be confined to their home or a medical facility.
Covid-19 Illness Benefit will be paid for a maximum of two weeks where a person is self-isolating, and for a maximum of 10 weeks if a person has been medically diagnosed with covid-19. If a person has been certified for less than 10 weeks, they will be paid for the duration of their certificate.

If an employee is applying for the Covid-19 Illness Benefit they must:

  • be self-isolating on the instruction of a doctor or the HSE and diagnosed with covid-19;
  • be absent from work and confined to home or a medical facility
  • been in paid employment immediately prior to claim
What about asymptomatic employees?
This is dependent on the policy of the employer on sick leave, they may be entitled to pay under terms of their contract, or alternatively could have other arrangements in place such as temporary leave.

My hours have been reduced?
Covid-19 Pandemic Unemployment Payment is an income support payment that you may apply for if you have been temporarily placed on a shorter working week. Visit the Irish government website to find out more. 

If the company where I am an agency worker is instructed to close or to adopt remote working – will I be paid, what will I get paid and how long for?
You may be asked to work at another location or from home - if this is possible. Should you continue to work, you will be paid as normal. If you are no longer working, your assignment may come to an end as normal or you may be laid off. There may be able to claim from the COVID-19 Pandemic Unemployment Payment. Once your client site has resumed normal business practice, it may be possible for you to return.

If the company where I’m temping is not instructed to close, but does so – will I get paid, what will I get paid and how long for?
You may be asked to work at another location or from home - if this is possible. Should you continue to work, you will be paid as normal. If you are no longer working, your assignment may come to an end as normal or you may be laid off. You may be able to claim from the COVID-19 Pandemic Unemployment Payment. Once your client site has resumed normal business practice, it may be possible for you to return.
If a dependent has to self-isolate/ I have to care for them – will I be paid, what will I be paid, and for how long?

Subject to any legislative changes, you will not be paid if you are not working, unless you have accrued holiday which you can choose to take. However, you may be able to work from home dependent on the customer’s policies and agreement.

If you continue to work you will be paid as normal. Unfortunately, if you are not able to work and you are not unwell, you would not be paid. You may be able to claim income support from the Irish Department of Employment Affairs and Social Protection. 


I have to care for my child/children – will I be paid, what will I be paid and for how long?
Subject to any legislative changes, you will not be paid if you are not working, unless you have accrued holiday which you can choose to take. However, you may be able to work from home dependent on the customer’s policies and agreement. If you continue to work you will be paid as normal. Unfortunately, if you are not able to work and you are not unwell, you would not be paid. You may be able to claim income Supports from the department of Employment Affairs and Social Protection.

What if I cannot work remotely but the customer is asking us to, will I be paid, what will I be paid and for how long?
The customer would provide the ability to work remotely. If the customer is unable or unwilling to do this and you cannot work remotely, your assignment with that customer will come to an end as normal.
How do I let you know that I am unable to attend work?
You must tell your designated consultant the first day (before your normal start time) if you are ill or required to self-isolate.
Do I need proof to travel to work?
No, whilst the Irish government has asked that those who can work from home should work from home, there are many that cannot and are still travelling to work. This is supported by the Irish government, but only where it is absolutely necessary. Therefore, our temporary agency workers at this stage do not need any proof of their need to work or to explain their travel. We are monitoring the situation closely and if further restrictions are put in place this may change and we will update our process accordingly.
Is there any work-from-home support available?

Click here for guidance on working from home, which includes some tips on staying productive, and how to maintain good mental and physical health.