Ireland customers' covid-19 information

As we all come to terms with change in our day-to-day personal and business lives due to covid-19, we want to reassure you, as much as we are able, that we are taking the necessary steps to ensure the health and wellbeing of our people at work who partner with you, our candidates and our suppliers as well as our approach to business continuity. To date, we have been closely following and adhering to regional government and local health authority guidance in the Republic of Ireland.

What does this mean for our service to you?

The actions we are taking support our people to stay healthy and safe so they can continue to partner with you and our candidates. Like many companies, for some time now we have encouraged home-working where appropriate. We are here to help you through this period, so please be reassured that we are fully operational across our Managed Services and Specialist Staffing businesses and our people are well prepared and well equipped to attract, engage and place talented, specialist people and to provide expert advice through innovative solutions at a challenging time.

If you would like more information about our response to covid-19, please do contact us here.


FAQ's and Useful Links
What are the signs and symptoms of covid-19?

Individuals infected with covid-19 have displayed the following symptoms:

  • Mild to severe respiratory illness
  • Fever
  • Cough
  • Difficulty breathing
  • Loss of sense of taste and smell
Is Impellam Group still holding events?

All internal events and employee incentive trips have been cancelled until further notice.

We’re hearing different things, it is confusing

We encourage you to keep abreast of the situation, but the most reliable source is your local healthcare provider briefings through a government source. In Ireland that’s the Department of Health.

What happens when a candidate says they think they have covid-19 or the symptoms of a continuous cough and fever?

Under no circumstances will we instruct people to attend work if they have been diagnosed with covid-19 or have the symptoms of a continuous cough and fever. We will refer the candidate to their local health authority for guidance and inform you that the candidate is unable to work, and we will work with you to find a replacement candidate if necessary.

What happens to your candidates if we choose to close our sites?

We will contact you to confirm certain details including:

- If there are temporary candidates or contractors in bookings and assignments, will they come to an end or will you continue to pay the candidate?

- If not, will temporary candidates or contractors be able to work at other office locations or can arrangements be made for them to work at home?

- Will you be communicating directly with temporary candidates and contractors?

What happens if I send a temporary candidate or contractor home?

We will contact you to find out the following:

  • Why have they been sent home?
  • Is the booking or assignment finishing, or will you continue to pay the candidate?
  • Are you arranging for the temp or contractor to work in another location?
Are you still conducting interviews with candidates?

Yes. However, we restrict unnecessary social contact and where possible, we will conduct interviews digitally.