Talent Consultant

Talent Consultant
  • Competitive
  • Permanent
  • Houston, Texas Houston Texas 4 77010
Job Ref: 12345
Category: Administrative
Date Added: 20 September 2021

Talent Consultant
Guidant Global is part of Impellam Group, one of the largest staffing companies in the world, and a leading provider of managed services and specialist staffing expertise in the UK and North America. Guidant Global is a new leader in total talent management, we provide high quality, tailored Managed Service Provider (MSP) and Recruitment Process Outsourcing (RPO) solutions to leading companies seeking outsourced recruitment solutions.

Job Description:
As the Talent Consultant, you will be part of a dynamic Program Management Office team assigned to a specific Guidant Global MSP client. You will be empowered to deliver on the flawless execution of the day-to-day operations in conjunction with the Client Sponsor and with the support of a shared Back-Office Services team. We are looking for an experienced MSP Professional with incredibly high integrity, an inquisitive mind and a passion for operational and customer service excellence.

Requisition Fulfillment
* Responsible for processing new hires, terminations, extensions and general data changes in the VMS (IQN - IQ Navigator)
* Responsible for driving ultimately service and delivery via the preferred staffing vendors to ensure all requisitions are covered in a timely manner with high quality candidates.

Program Operations
* Continuous Improvement - use experience, data and analytics to drive improvements in program process, utilization and satisfaction
* Escalation Management - proactively identify and successfully manage through day-to-day issues that impact program performance and client satisfaction levels
* Reporting & Analytics - ensure accurate and timely reporting and ongoing analysis

Client Management
* Client Relationship & Satisfaction Management - develop and maintain business relationships with key client stakeholders and hiring managers
* General Thought Leadership - be viewed as the subject matter expert to the client; provide ongoing training and education for HR, Procurement & Client Hiring Managers

Required Skills:
* Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS), Human Resources (HR)
* Prior staffing experience (MSP preferred) in professional and IT domains
* Experience meeting service level agreements and key performance indicators relevant for MSP business performance
* Strong experience in report development
* Effective communication, presentation, time management, organization, and planning techniques
* MS Excel and MS PowerPoint

Ability to:
* Demonstrate excellent communication
* Mentor and develop external staffing partners
* Problem solve and present conceptual information to all levels of internal and external management
* Initiate, recommend, or provide solutions through designated channels
* Manage data collection and reports for regular and ad hoc reporting needs

* Passion for excellence
* Stress tolerance and ability to thrive in a dynamic environment
* High level of attention to detail
* Urgency and speed of response

Required Education:
* Minimum of 2 years of experience as part of a Managed Service Program or 5+ years with a staffing company as Recruiter and/or Account Manager

Guidant Global is acting as an Employment Agency in relation to this vacancy.

Impellam Group
18/10/2021 17:28:36
GBP 0 0 Annum
Contact Consultant:
Karen Martin

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