Training and Communications Specialist

Training and Communications Specialist - FieldGlass

9 month Fixed Term Contract

Remote - With Occasional travel - must be based within Europe

The Role:

We are looking for a Training and Communications Specialist to be responsible for delivering the training and communications workstream on all new projects and expansion efforts for the UK and EMEA.
Whilst this role has a focus on change management communications the core area of expertise required is FieldGlass Training.

The role includes writing effective change management communications and plans for implementation with a large proportion of tasks focused on delivering FieldGlass training (SAP Product) to multiple users of the technology.
A FieldGlass Trainer is responsible for providing training and support for users of the SAP FieldGlass system. The trainer helps users understand the system's features, such as master data, associations, and administrative information. The training covers both basics and advanced levels of SAP FieldGlass which includes an understanding of the User Interface.

The role requires the individual to work with the implementation project management team on a day-to-day basis, gain an understanding of the customer tailored product through design workshops plus UAT and deliver the necessary training to various users internally and externally.
Whilst the role has both a change management and FieldGlass focus there is an opportunity to work with other market leading Vendor Management Systems (VMS). providers.

Key Responsibilities:

• Development of training and communications plan for new implementations and existing clients.
• Conducting training for new and existing clients and team members.
• Creating and editing communications for suppliers and clients as per agreed communications plan.
• Creating training documentation which includes presentations, training videos and reference guides.
• Assessing current training and training documentation and recommending revisions in scope, format and content.
• Maintaining training materials and other tools and functions associated with training & maintaining a communication template library.
• Collating and analysing feedback to improve communication and training activities.

About You:

• Strong Organisational skills
• Excellent communication skills - Ability to speak in public to large groups as well as small groups.
• Strong writing skills
• Time management Skills

Essential Skills/Experience:

• FieldGlass Training.
• Full working knowledge and ability to utilize the following software programs: Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook), Turtle, MS Project, WebEx and Visio
• Experience in a training role or having delivered training to internal or external clients.
• Instructional design and development experience.
• Ability to prioritise workloads and react according to priority.

What Can We Offer You?

• A competitive salary package.
• 25 days annual leave plus public holidays, and your birthday off
• Company pension
• Benefits
• An environment where your learning and development is supported through a range of various learning tools and courses.

Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pacific. At Impellam we believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives.Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.
We call it Virtuosity. It's why we're different. It's our determination to do even more and to always be ambitious and brave for our customers and candidates. None of this would be possible without a culture based on trust. That's why we have an ambitious vision to be the world's most trusted workforce and specialist recruitment solutions group, trusted by our people, our customers, and our investors in equal measure. We trust our Virtuosos and give them the freedom and autonomy to do the right thing, to adapt and see the possible in the impossible. We make sure people make the difference. Together, we can deliver a world where you'll always have exceptional people doing exceptional work.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.