Talent Delivery Manager

Talent Delivery Manager
  • Competitive
    HOUR
  • Direct Hire
  • atlanta GA atlanta FULTON CAN
Job Ref: JO000100203
Category: Administrative
Date Added: 31 August 2021


Talent Delivery Manager

  • Responsible for prioritizing regional client needs and ensuring the daily maintenance of accounts is executed in a timely manner.
  • Provides support and guidance for Talent Consultants managing clients’ contingent worker requisitions and the sourcing process to identify successful candidates.
  • Partners with Client Strategy Program Managers/Directors and Operations Managers, and SOW Operations Managers to recommend program/system enhancements on behalf of clients, understanding that client’s goals, objectives, and business plans; to share trends related to requisition/labor challenges, provide weekly/monthly/quarterly reporting for program activity related to submittals, interviews, and timing of applicant processing SLA/KPIs, as well as ad hoc reporting requests related to talent delivery.

Activities and accountabilities:

  • Provides client decision support regarding appropriate worker classification
  • Utilizes tools such as LinkedIn Talent Insights, TDX, MRA data to identify issues and provide suggestions related to requisition fulfillment challenges
  • Works with client to monitor program satisfaction, provides order fulfillment coaching to team members
  • Provides clients with supplier optimization recommendations, and assists SRM with contract terminations as needed
  • Deliver supplier scorecards, and corrective actions or probation related to contract violations
  • Assist in qualifying suppliers and contract negotiations as needed to support programs
  • Helps prepare for Supplier Forums with Client Strategy Program Managers/Directors and/or SRM and communicate on-going program education, policy updates, etc.
  • Works with client to monitor supplier satisfaction, provide necessary coaching to suppliers
  • Trains new Talent Consultants on client and VMS systems
  • Providing updates and recommends best practices for program and/or system enhancements to Client Strategy Program Managers, Talent Delivery Managers, and Client
  • Maintain daily, weekly, monthly, quarterly reports as necessary
  • Interprets data with market context and industry insights for client review
  • Support Level 1 Helpdesk requests
  • Special projects and other duties, depending upon program requirements

Technologies Utilized:

  • List out VMS used in per region

Industry-related skill and knowledge requirements:

  • Staffing Industry best practices
  • MSP, recruiting and/or HR experience

Professional skills requirements:

  • Written/Verbal communication – detailed, organized, and concise, with proper tone and flow
  • Listening and comprehension
  • Analysis and problem-solving
  • Technical experience with industry-leading VMS technologies

Personal skills requirements:

  • Customer service orientation
  • Excellence focused
  • Organization, planning and work prioritization in dynamic program environment
  • Ability to prioritize tasks appropriately
  • Professionalism in work product and behavior
  • Detail orientated
  • Ability to work independently in high-volume, high-stress environment

Required Experience:

  • Minimum 5-10 years of staffing or MSP or related experience
  • Microsoft Office with strong abilities with Excel (spreadsheet, pivot tables, formulas, etc.)
  • Team management experience preferred
  • Bachelor’s degree or equivalent combination of education and experience

"Guidant Global is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law."

Impellam Group
31/10/2021 12:00:00
USD 0.00 0.00 Hour
Contact Consultant:
Angela Rodriguez

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