Senior MI Analyst
Recruitment & MSP / RPO Arena
Who Are Lorien?
Lorien Resourcing is a market leading technology recruitment business. We are the second largest IT staffing business in the UK and have over 40 years' experience in delivering market-leading solutions for some of the most prestigious organisations. We have a turnover of over £500M and a vision to be the world's most trusted staffing business. We are also backed by the global power of Impellam group, the largest staffing company in the UK and sixth largest Managed Services Provider worldwide.
Sounds Great - But What's the Opportunity?
With the technology market growing rapidly, our clients expect us to grow with it. With several new RPO and MSP client wins, reporting has become an even more important part of the service to our clients. As a result we are looking for a dedicated MI Analyst to focus and support some of Lorien's biggest and most successful MSP customers. There is so much scope with this opportunity and its more than just "MI reporting". Lorien want someone to play an integral part and help build and shape the MI reporting for these MSP clients - focus on all data stacks for the client accounts and build out and produce the daily, weekly monthly packs for the client to help translate trends, analysis and spot themes and bring data to life for future recruitment projects and strategy. You will also help identify any potential problematic data and suggest and make corrections so we can eliminate root cause for a range of complex data issues in the future. All this while also introducing automation to reduce the time spent on reporting and invoicing by identifying ways to improve data governance across the platform.
You will be responsible for providing reporting and insight at all levels of the platform to both central teams and senior client stakeholders. This is a great opportunity with a lot of scope and flexibility to shape around you. At Lorien it's our people who make the difference. We are proud of the family culture we have and last year were awarded a Silver accreditation by the Investors In People (IIP) organisation. We are a quality and service driven business, who are high on reward and recognition, and low on politics.
Required Expertise For The Opportunity
- Advanced knowledge of Excel with the ability to perform VLOOKUP's and apply formulas
- Convert data to pivot tables and graphs, and macros
- A confident and professional attitude to written and verbal communication
- Good attention to detail and placing a high value on data integrity, information governance and adherence to process
- Experience of working in a client/customer and service delivery focused environment is highly desirable
- Previous experience working in MI/analytics, business reporting, client focused environment
- Interpreting & Analysing SLA's, KPI's, OLA's
- An understanding of ATS/VMS/CRM platforms and how the front-end configuration and data flows work is desirable
- Compilation of client specific MI from various data sources.
You are nearly there - If this sounds of interest, then please apply, however before you do, please note: To be considered for this role, you must have provided MI - Management Information for the recruitment / staffing arena - whether in an agency, onsite, inhouse or for a client / customer directly in an MI (management information) capacity. If you have experience of MI at an MSP / RPO level, you will have a distinct advantage due to the sector and solution Lorien provide these organisations.
All applications will be confidential. Please submit your details for an immediate interview.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
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