Client Services Manager

Client Services Manager
  • Competitive
  • Permanent
  • London, UK London London GBR ec2m 4hp
Job Ref: VN5059
Category: Resourcing
Date Added: 17 January 2023

Want to work for a fast-growing global Recruitment Outsourcing Company committed to creating a more inclusive world of work? A workforce solutions provider which supplies and manages talent for some of the world's biggest and most recognisable brands? A business that is built on trust in its people and where all of them work in a flexible capacity?

At Guidant Global, we're on a mission to change our industry for the better. We believe that our people are our biggest asset and strategic advantage. We are real people, recruiting real people. That's why we encourage our people to bring their authentic selves to work, so they can feel their best every day. At Guidant Global, we're people-centric to our core.

If you're looking for a career with purpose, autonomy, and progression, join us on our journey. Together, we can show the world #ABetterWay.

We're looking for a Client Services Manager to work on a part-time basis 2 days a week (Thursday/Friday) in a remote capacity with occasional travel to our London and Leeds offices.

A day in the life of a Client Services Manager at Guidant Global includes...

Providing expert service delivery for one of our prestigious clients driving successful fulfilment of all contractual commitments in adherence with agreed Key Performance Indicators. To maximise the account gross margin and operating profit through the effective management of delivering the agreed service to our customers, maintaining & exceeding service excellence and embracing the company promise based culture. To act as an influential leader and ambassador for the company, ensuring that our values and guiding principles are upheld. Owning the account strategy, and inspiring and motivating the team to deliver on it.

Some of your day to day responsibilities will include:

  • To proactively build collaborative, strategic & productive business relationships within your assigned client programme
  • To develop and support tenders and proposals as appropriate in response to Client / Client Solutions team requests
  • Identifying, attending, and participating in networking events as required
  • Management and control of quality and compliance requirements
  • Development of best practice and knowledge share across the business network
  • Drive fulfilment and adherence to all contractually committed elements of the account in conjunction with the service delivery team

What we're looking for

We are looking for a passionate, influential expert in recruitment delivery with a strong background managing a team of successful recruiters. Someone with the ability to deliver tangible, measurable results through a forward-thinking practical approach.

We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role.

You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer.

We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use.

Impellam Group
14/02/2023 11:18:26
GBP 0 0 Annum
Contact Consultant:
Impellam Internal - Apply Online