US candidates' covid-19 information

We adhere to the regional government and local health authority advice in the US and update our information daily accordingly.


FAQ's and Useful Links
What is Coronavirus Disease 2019 (covid-19)?
For up to date details and information about the Coronavirus Disease (covid-19), you can visit the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
What are the signs and symptoms of coronavirus?

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have covid-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

How can I protect myself?

Because there is currently no vaccine to prevent infection, the best way to protect yourself is to avoid being exposed to this virus. The CDC recommends the following additional steps:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
What if I have a confirmed cased of covid-19 or suspected case of covid-19 (not formally diagnosed by a medical professional), will I be paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
If I have a suspected case of covid-19 and am not sick, have no symptoms, but am required to self-isolate, will I be paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
If I have a confirmed case of covid-19, will I be paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
If where I am on assignment is instructed to close, will I be paid, what will I get paid, and for how long?

Currently some companies may choose to close at their discretion. In this case, you may be asked to work at another location or continue working remote if possible. Should you continue to work, you will be compensated as normal. Temporary employees will only be compensated for hours worked.

Once your working site has resumed normal business practice, it may be possible for you to return.

If the company where I’m on assignment is not instructed to close, but does so, will I get paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
If schools are closed and I have to care for my child(ren), will I be paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
If a dependent must self-isolate and I have to care for them, will I be paid, what will I get paid, and for how long?
In the absence of a contract or company policy, temporary employees are at-will employees and are not guaranteed payment of wages or hours. However, you may be eligible to receive unemployment benefits and should check with your local unemployment office. Additionally, there may be state or local laws that require certain employers to provide paid sick leave.
What if I cannot work remotely but my employer is asking us to, will I be paid, what will I get paid, and for how long?

Your employer would provide the ability to work remotely. If they are unable or unwilling to do so, then your assignment would come to an end.

If where I am on assignment closes and I am well, can I take an assignment elsewhere or do I have to self-isolate?
Yes, you can take another assignment unless your employer has adopted a policy that prevents this.
Can I take PTO (Paid Time Off)?

Yes, subject to the amount of PTO and/or state or locally mandated sick time you have available, you may be eligible to request paid time off.
Please note, paid time off is available only to those eligible and enrolled in a PTO/vacation plan and/or required to receive paid sick time under state or local law.

If I am temporarily displaced from an assignment due to covid-19, can I file for unemployment?

The U.S. Department of Labor announced new guidance outlining flexibilities that states have in administering their unemployment insurance (UI) programs to assist Americans affected by the covid-19 outbreak.
Under the guidance, federal law permits significant flexibility for states to amend their laws to provide UI benefits in multiple scenarios related to covid-19. For example, federal law allows states to pay benefits where: (1) An employer temporarily ceases operations due to covid-19, preventing employees from coming to work; (2) An individual is quarantined with the expectation of returning to work after the quarantine is over; and (3) An individual leaves employment due to a risk of exposure or infection or to care for a family member. In addition, federal law does not require an employee to quit in order to receive benefits due to the impact of covid-19.

If I have additional questions about filing unemployment as a result of displacement due to covid-19, who can I talk to?
Each state administers a separate unemployment insurance program, but all states follow the same guidelines established by federal law. For more information regarding rules in your state, contact your state’s unemployment insurance program.
What have you done as a business in response to covid-19?

Click here to view our covid-19 statement that confirms our position and activities relating to covid-19.

Click here to view our contingency plan to confirm our preparedness on Business Continuity Plans (BCP).

Should everyone be wearing a face mask?

Facemasks are not recommended as an effective means of preventing the spread of infection. They play an important role in clinical settings, such as hospitals, but there’s very little evidence of benefit from their use outside of these settings.

For more detailed information, please follow local health authority advice.

We’re hearing different things, it is confusing

We encourage you to keep abreast of the situation, but the most reliable source is your local healthcare provider briefings through a government source. In the US that’s the CDC.