US customers' covid-19 information

As we all come to terms with change in our day-to-day personal and business lives due to covid-19, we want to reassure you, as much as we are able, that we are taking the necessary steps to ensure the health and well-being of our people at work who partner with you, our candidates and our suppliers as well as our approach to business continuity. 

To date, we have been closely following and adhering to regional government and local health authority guidance in the US.

What does this mean for our service to you?

The actions we are taking support our people to stay healthy and safe so they can continue to partner with you and our candidates. Like many companies, for some time now we have encouraged home-working where appropriate. We are here to help you through this period, so please be reassured that we are fully operational across our Managed Services and Specialist Staffing portfolio within Impellam Group brands, and our people are well prepared and well equipped to attract, engage and place talented, specialist people; and provide expert advice through innovative solutions at a challenging time.

If you would like more information about our response to covid-19, please do contact us here.

FAQ's and Useful Links
What is Coronavirus Disease 2019 (covid-19)?
For up to date details and information about the Coronavirus Disease (covid-19), you can visit the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
What are the signs and symptoms of coronavirus?

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have covid-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

What happens if I suspect I have, or someone I know has, coronavirus?

If you exhibit symptoms of coronavirus, you should contact a health care professional and mention your recent travel. If you have had close contact with someone exhibiting coronavirus symptoms, you should call ahead to a health care professional and mention your close contact and the person's recent travel. Your health care professional will determine if you need to be tested for coronavirus.

What have you done as a business in response to covid-19?

Click here to view our covid-19 statement that confirms our position and activities relating to covid-19.

Is Impellam Group still holding events?

All internal events and employee incentive trips have been cancelled until further notice.

Should everyone be wearing a face covering?

Rules and regulations regarding face coverings vary across the regions that we operate in. For more detailed and up-to-date information, please follow local health authority advice.

We’re hearing different things, it is confusing

We encourage you to keep abreast of the situation, but the most reliable source is your local healthcare provider briefings through a government source. In the US that’s the CDC.

Are you still conducting interviews with candidates?

Yes. However, we restrict unnecessary social contact and where possible, we will conduct interviews digitally.

Should we allow all workers to work from home?

This is ultimately your decision as our client, however we fully support the advice to allow people to work from home where possible. Click here for a useful document to share with candidates who are working from home. It covers tips on staying productive, and how to maintain good mental and physical health.