The Challenge
MoD operations are highly complex, employing thousands of personnel across fixed and deployed assets in the UK and abroad. Outsourced teams of non-frontline civilian engineers, technicians, project and service managers form a crucial part of the UK defence supply chain. Impellam provides bespoke teams that help meet the MoD’s changing needs while adhering to security protocols and procurement regulations.
The Solution
Through a multi-contract, Statement of Work (SoW) approach, Impellam delivers customised workforce solutions that address the unique demands of the MoD. With 80% of our workforce being ex-military personnel, we provide a team that understands the culture, mission, and technology they will be working with—ensuring a smooth transition and rapid productivity.
Our dedicated contract management structure ensures seamless service delivery, allowing personnel to focus on mission-critical tasks while we handle security, administration, and compliance.
How does the solution work
Impellam, trusted experts in delivering results, disrupts traditional consulting by turning strategies into tangible outcomes, driving innovation, and mitigating risk across critical engineering and digital projects.
Guided by its ethos of Virtuosity, Impellam integrates people, process, and technology to deliver value and achieve key project milestones. By immersing into projects, the team ensures tailored solutions aligned with desired outcomes.
For over 20 years, Impellam has partnered with the MoD, adapting to evolving strategic needs. This close collaboration and deep understanding of challenges enable swift responses and effective navigation of the MoD’s complex procurement landscape.
The results
A responsive, multi-contract partnership
This responsive, multi-contract partnership supports the MoD with functioning modern information systems, its agility to respond to real-world challenges, and meet fluctuating demands while remaining aligned with MoD security, procurement standards and regulations.
Over the past five years, the portfolio has achieved an average annual growth of 80%. With a consistent year-on-year increase, this reflects Impellam’s reputation as trusted experts in getting work done effectively.
The MoD’s trust in Impellam sets a new standard for project delivery within the defence industry. The Statement of Work (SoW) approach successfully demonstrates the power of strategic partnerships and expert delivery to overcome workforce challenges.
Impellam’s powerful combination of customer centricity and culture of Virtuosity made the difference by driving value and optimal outcomes.
We believe in evolving workforce solutions.
Find out more about our Project Services solution.
