The Challenge

As business needs, digitalisation, automation and markets evolved, the customer's contingent talent solutions requirements quickly shifted towards hard-to-find technology talent. We need to pivot our approach to meet the customer's increasing demands for these mission-critical technology skillsets with the right people, at the right time, without increasing costs or compromising talent quality.

“It was impressive to see how much Impellam values our relationship. They presented agile new solutions to address our business challenges. We now work with true subject matter experts. Impellam’s ‘outside of the box’ mindset has improved efficiencies, dramatically improved fill rates and has even driven our own internal collaboration and connectedness. We are excited to see what the future holds.”

The Solution

We created a scalable, cost-effective talent programme designed to find the skillsets needed to futureproof the client’s business. We did this through our Integrated Talent Solution, a blend of MSP and STEM talent expertise, delivering mission-critical talent when the client needed it.

At Impellam, we consistently listen and re-evaluate our service so we can establish the workforce solutions needed to help our customers build better businesses. Our unique, connected way of working gives clients access to the full breadth of our customisable solutions.

By working in a close, trusted partnership with the client, our people were able to identify and understand their challenges, share specialist insights, and challenge thinking. In doing so, we were able to co-create a scalable, cost-effective technology talent programme catered to meet their changing needs.

Our Integrated Workforce Solutions (IWS) model was key. Impellam STEM talent experts were embedded directly into the customer’s MSP programme to support contingent hiring within the tech function.

Impellam’s access to far-reaching mission-critical STEM talent is unrivalled. We don’t work jobs, we build talent communities with leading tech, engineering, and life sciences experts around the world, so we were able to present our customer with the best contingent technology talent in the market and deliver exactly what they needed at pace and scale.

The powerful combination of customer centricity and Impellam Group’s culture of Virtuosity makes a difference by driving value and optimal outcomes. Our integrated approach and direct access to an established community of contingent technology talent enabled us to quickly flex our approach, providing the organisation with direct access to the right resources to help future-proof the business.

The Results

The customer has the right data at their fingertips, so they can make the right decisions at the right time. Their leadership team has access to data on the progress against agreed targets and visibility into their spend on talent, as well as guidance on cost avoidance and greater consistency across all contracts and engagements. Creating a trusted relationship and ensuring customer collaboration is at the very forefront of our partnership.

Backed by our specialist industry research and talent insights, the organisation has been able to strengthen its employee value proposition and to be an industry leader when it comes to talent attraction.

With the ability to tap into the full range of expertise we offer at Impellam, from award-winning talent marketing to market rate strategies, our connected approach gives this leading energy provider the exact talent they need to power the homes of their 8 million customers.

This partnership demonstrates how Impellam’s integrated workforce solutions and unique, connected way of working give clients access to customisable solutions - built with the customer’s strategy at the heart.

Our strategic approach drove significant cost savings and boosted our client’s’ workforce capabilities. Find out more about our Integrated Talent Solutions.