SOW Programme Manager

SOW Programme Manager

Location: London / Hybrid
Contract: Permanent
Salary: Competitive
Brand: Comensura (Impellam Group)

Join us in shaping the future of Services Procurement

The Impellam Group and HeadFirst Group jointly manage over €8bn of spend, supported by 2,100 expert colleagues and 75,000 professionals worldwide. Our Services Procurement offering is one of the fastest‑growing pillars of the business-supporting public and private sector customers with complex, outcomes‑based SOW delivery.

As we continue to expand, we're looking for a Services Procurement Manager to play a key role in developing our regional strategy and building a truly market‑leading practice. This is an opportunity to lead high‑value procurement programmes, influence senior stakeholders, and shape how customers engage with SOW‑based services.

If you're passionate about elevating procurement excellence and driving results in a collaborative, high‑performance environment, we'd love to speak with you.

Key Responsibilities:

Stakeholder & Client Management

• Build and sustain strong relationships with senior client stakeholders (e.g. Procurement Directors, IT Directors, Programme Leads).
• Act as a trusted advisor on procurement strategy, future requirements, and service optimisation.

 

Service Delivery & Pipeline Ownership

• Maintain a forward‑looking pipeline of Services Procurement needs.
• Lead the end‑to‑end delivery of large and/or complex SOWs, ensuring alignment with customer objectives.

Team Leadership

• Line manage Services Procurement Specialists and oversee day‑to‑day coordination activity.
• Foster a high‑performing, collaborative culture across internal teams and supplier networks.

Commercial & Operational Excellence

• Ensure all services are delivered in line with our operating model and standards.
• Lead supplier onboarding activities, including MSA and rate card negotiations.
• Deliver against customer KPIs with a relentless focus on quality and continuous improvement.

What you'll bring

Essential

• Understanding of the key principles of contract law.
• Experience in project or programme delivery, including management of subcontractors.
• Proven ability to develop, inspire, and lead high‑performing teams.

Desirable

• Experience in procurement-either operationally or within an outsourced/MSP environment.
• CIPS or equivalent qualification.
• Familiarity with UK public sector procurement
• Knowledge of public‑sector frameworks such as NEPRO, MSTAR.

Why join us?

• A growing, high‑impact service line with significant investment and visibility.
• The chance to influence regional strategy and shape an expanding practice.
• A collaborative, supportive culture grounded in innovation and integrity.
• Clear development pathways, leadership exposure, and opportunities for progression.

Ready to make your impact?

Apply now and help us build the future of Services Procurement.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.